Privacy Policy

1. Scope

This Privacy Policy applies to information collected through the App, related websites or support channels that link to this policy, and communications you send to us in connection with the App.

2. Information We Collect

2.1 Account and Verification Information

When you create an account, sign in, or verify your student status, we may collect:

• Email address, including university email address
• User ID and authentication credentials or session tokens
• Verification status and school affiliation information you provide

We use this information to create and secure your account, verify eligibility, and limit access to verified student users where applicable.

2.2 Profile Information

To provide profile and social features, we may collect information you choose to add to your profile, such as:

• Display name
• Profile photo or other profile images
• Age or age range
• Gender or gender preference, if you choose to provide it
• University, course, major, year, interests, bio, and other optional profile details

2.3 User Content and Communications

When you use social features in the App, we may collect and process:

• Friend requests, matches, likes, swipes, and other in-app interaction records
• Messages, message metadata, and content you send or receive through in-app chat
• Photos, media, or other content you upload or share in the App

We process this information to provide the App’s core functionality, including discovery, profile interaction, and messaging.

2.4 Safety, Trust, and Moderation Information

To help keep the App safe, we may collect and use:

• Reports, blocks, complaints, and feedback submitted by users
• Records related to suspected abuse, spam, harassment, impersonation, fraud, or policy violations
• Content and account information reasonably necessary to investigate and enforce our rules

2.5 Device, Usage, and Diagnostics Data

We may collect limited technical information needed to operate, secure, and improve the App, such as:

• App version, device model, operating system version, language, and time zone
• Crash logs, diagnostics, performance metrics, and error data
• Basic usage events, such as sign-in status, feature usage, and service latency
• IP address or similar network information used for security, fraud prevention, and service operations

2.6 Push Notifications

If you enable notifications, we may use device tokens and related notification data to send you service messages, friend request updates, chat notifications, security alerts, and other app-related notices.

3. How We Collect Information

We collect information in the following ways:

• Directly from you, when you register, complete a profile, upload content, or contact us
• Automatically, when you use the App
• From service providers or platform tools that support authentication, hosting, notifications, analytics, moderation, or customer support

4. How We Use Information

We use the information described above to:

• Provide and maintain the App and its core social features
• Create, authenticate, and secure accounts
• Verify student eligibility and manage access to selected schools or communities
• Display profiles and enable discovery, friend requests, matching, and messaging
• Moderate content, investigate reports, prevent abuse, and enforce our rules
• Send service-related notifications and account alerts
• Debug, monitor, and improve performance, safety, and reliability
• Comply with legal obligations and protect rights, safety, and security

5. Legal Bases and Consent

Where required by applicable law, we rely on your consent, performance of a contract, legitimate interests, and legal obligations as bases for processing personal information.

• We request permission before accessing protected device features where required, such as notifications or photos.
• You can withdraw certain permissions in your device settings at any time.
• Where consent is required for a specific data use or sharing activity, we will request it before proceeding.

6. How We Share Information

We do not sell your personal information.

We may share information only in the following limited situations:

• With service providers that help us operate the App, such as cloud hosting, authentication, storage, customer support, security, moderation, analytics, and notification providers
• With other users to the extent your profile information, photos, and content are visible within the App based on the features you use and the privacy settings we make available
• For safety and legal reasons, including to investigate abuse, enforce our terms, respond to lawful requests, or protect the rights, safety, and security of users, the public, or our services
• In connection with a business transaction, such as a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards

If we share personal data with third-party service providers, we require them to protect the data using the same or an equivalent level of protection consistent with this Privacy Policy and applicable law.

7. In-App Messaging and Content Handling

Messages and uploaded content may be stored and processed as needed to provide the service, deliver messages, maintain conversation history, support trust and safety reviews, investigate reports, and comply with legal obligations. Please avoid sharing highly sensitive personal information through the App.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including:

• Account and profile data: while your account remains active and for a limited period afterward where needed for security, dispute resolution, or legal compliance
• Messages and shared content: while needed to provide the service, maintain user experience, and support safety or legal obligations
• Reports, moderation records, and security logs: for as long as needed to investigate abuse, prevent repeat violations, and protect the service
• Diagnostics and crash data: for a limited period necessary for debugging and performance improvement

If you request deletion of your account, we will delete or de-identify your personal information unless we need to retain certain data for legitimate business purposes, security, fraud prevention, or legal compliance.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, depending on where our infrastructure and service providers operate. Where required by law, we take steps intended to provide an appropriate level of protection for transferred personal information.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

11. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

• Access, correct, update, or delete certain personal information
• Request a copy of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Manage push notifications and device permissions in your device settings

To exercise available rights or request account deletion, contact us using the details in the Contact section below.

12. Children’s Privacy

CrushU is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the App, please contact us so we can take appropriate action.

13. Third-Party Services

The App may use third-party services or infrastructure for functions such as:

• Authentication and account management
• Cloud hosting and data storage
• Push notifications
• Analytics, diagnostics, and crash reporting
• Customer support and abuse prevention tools

These third parties may process information on our behalf in accordance with their contractual obligations and applicable law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice in the App, through the website, or by other appropriate means. The “Last updated” date above reflects the latest revision.

15. Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us at:
support@aieverywhere.top