Privacy Policy
Last updated: May 2026
This Privacy Policy applies to the mobile application "LiveTranslator" (the "App"),
developed and published by Beijing Zilolan Technology Co., Ltd. (北京紫洛兰科技有限公司) ("we", "us", "our").
LiveTranslator provides real-time speech and text translation powered by artificial intelligence.
This policy complies with the Personal Information Protection Law (PIPL), the Cybersecurity Law, and the Data Security Law of the PRC.
1. Data Controller
- Company: Beijing Zilolan Technology Co., Ltd. (北京紫洛兰科技有限公司)
- Registered Address: Room 303-514, 3rd Floor, Building 4, No. 9 Life Science Park Road, Changping District, Beijing
- Contact: support@aieverywhere.top
2. Information We Collect
2.1 Account Information
- Email address
- User ID
- Account authentication tokens
Purpose: Account functionality and subscription management.
Legal Basis: Performance of a contract (PIPL Art. 13(1)(2)).
2.2 Subscription Information
If you purchase a subscription, Apple processes the payment. We may receive non-payment subscription status information.
We do not collect or store full payment details.
2.3 Speech & Text Data (Core Functionality)
Important: This feature involves processing your voice information,
which is considered sensitive personal information under PIPL. We only process this information when you
actively use the translation feature and obtain your separate consent before processing.
- Microphone audio may be processed for speech recognition.
- Recognized text may be processed for translation.
We do not permanently store audio recordings, speech transcripts, or translation content on our servers.
Purpose: Providing real-time translation core functionality.
Legal Basis: Your separate consent (PIPL Art. 29).
2.4 Usage & Diagnostics Data
- Crash logs
- Performance metrics
- Device and app version information
3. How We Use Information
- Provide real-time translation services
- Operate and secure user accounts
- Determine subscription status and provide premium features
- Improve the App (debugging, performance optimization)
- Comply with legal obligations
4. Data Processing, Retention, and Storage
4.1 Processing
Audio and text may be temporarily transmitted to third-party services for core functionality only.
4.2 Retention
- No permanent storage of audio recordings or translation content.
- Account information retained while your account is active.
- Diagnostic logs retained for a limited period.
4.3 Storage Location
Your personal information is primarily stored within the PRC. Cross-border transfers comply with PIPL Article 38 requirements.
5. Data Security
We implement reasonable technical and organizational measures. In the event of a security incident,
we will notify you and relevant authorities as required by law.
6. Third-Party Services
- Cloud-based speech recognition services
- Cloud-based translation services
- Apple In-App Purchases
7. Data Sharing
We do not sell or rent your personal information. We may share information only:
- With service providers needed to operate the App
- If required by law
- In connection with a business transfer
8. Your Rights
Under PIPL, you have the right to:
- Know and decide how your information is processed
- Access and copy your personal information
- Correct inaccurate information
- Request deletion under statutory circumstances
- Withdraw consent at any time
- Request account deletion
We respond to requests within 15 business days.
9. Children's Privacy
The App is not intended for children under 18. We do not knowingly collect personal information from children under 14 without verifiable parental consent.
10. Changes to This Policy
We may update this Privacy Policy. Material changes will be notified and require your consent again.
11. Contact
If unsatisfied with our response, you may file a complaint with the relevant personal information protection authority or bring a lawsuit before a people's court.